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Wallet & Payments
Managing your wallet, payments, and refunds
How to add funds to my wallet
There are several ways to add funds to your Vlossom wallet:
From Another Wallet
- Go to your Wallet page
- Tap Receive
- Copy your wallet address or scan the QR code
- Send USDC from any compatible wallet
Testnet Faucet
On testnet, you can claim free test USDC:
- Go to your Wallet page
- Scroll to the "Testnet Faucet" section
- Click "Get Test USDC"
- You can claim 1000 USDC every 24 hours
How to send money to someone
To send USDC to another wallet:
- Go to your Wallet page
- Tap Send
- Enter the recipient's wallet address
- Enter the amount to send
- Review and confirm the transaction
Note: Transactions are processed on the blockchain and may take a few moments to confirm.
How does payment escrow work?
Escrow protects both customers and stylists:
- When you book: Your payment is held securely in escrow
- During service: Funds remain protected
- After completion: You confirm the service, releasing payment to the stylist
- Auto-release: If you don't confirm within 48 hours, payment is automatically released
If there's a dispute, funds remain in escrow until resolved.
How do refunds work?
Refunds are processed in the following situations:
- Cancellation: Based on our cancellation policy (24+ hours = full refund)
- Stylist cancels: Automatic full refund
- No-show: Full refund when reported
- Dispute resolved in your favor: Full or partial refund
Refunds are credited back to your Vlossom wallet immediately.
How to withdraw funds
To withdraw funds from your Vlossom wallet:
- Go to your Wallet page
- Tap Withdraw
- Enter your external wallet address
- Enter the amount to withdraw
- Review fees and confirm
Withdrawals are processed on the blockchain and typically complete within a few minutes.
Where can I see my transaction history?
Your transaction history is available on the Wallet page:
- Scroll down to see recent transactions
- Each transaction shows the type, amount, and date
- Tap any transaction to see details
- Use the "View on BaseScan" link to see blockchain confirmation
Didn't find what you're looking for?
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